- They get to work on time. Their lunch is in the fridge, their phone is off and put away; they’re at the morning huddle, schedule in hand.
- They’re completely focused on the business of Dentistry. They’re not discussing personal problems, plans for after work or talking on their phone at inappropriate times. A consultant once said that a personal phone call divides our attention. It takes an employee 30 minutes to get back on the job after a personal issue interrupts their day.
- They’re self-starters and go out of their way to support their co-workers. They don’t walk by something that needs to be done. They communicate with co-workers about helping with what needs to be done first, second, etc.
- They’re social on an appropriate level; they keep their personal problems to themselves. Learning what to discuss with patients and what not to discuss is important to an upbeat office atmosphere.
- They’re positive! It is very difficult to work around negative people. Negativity is a slow, invasive problem that rubs off on others without their even knowing it.
- They have a “can do” attitude when troubleshooting problems. When problems arise, they have a positive outlook when discussing solutions.
- They communicate directly to co-workers rather than complaining behind their back. Backstabbing creates an undertone of distrust and negativity; dentistry is stressful enough without adding this dimension.
- They don’t leave work without checking; they check if anything more needs to be done or if anyone needs help completing a task.
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"No one can whistle a symphony.
It takes the whole orchestra to play it."
- H.E. Luccock